Now, most industry experts and authorities might come up with various answers regarding the best customer services. Their short and simple reply would be car manufacturers, restaurants and supermarkets. However, there is still incomplete as there are other firms providing excellent and satisfactory consumer services. There consumer services industry is humongous and has so many niches from adult dating sites like usasexguide to P2P apps that disrupt the norms of consumer service industries. This article takes a look at some of the most innovative and successful consumer services companies in general across all industries.
ACSI (American Customer Satisfaction Index) – The Criteria That Decides The Best Consumer Company
Nowadays, most of the experts will go with the results provided by the ACSI. It publishes its result each year and this year’s results are given below. The companies listed below are known to provide the best customer services making it not only customer friendly but employee-friendly too.
8 Top Consumer Services Companies
- Kabbage
This is a private company established in 2009 in the USA. It is headquartered in Atlanta and is considered as one of the first and foremost financial services data and technology platform providers. They fully automate the whole funding to small businesses within minutes.
The company leverages data created from various business activities like online sales, accounting data, shipping, and other major sources to know the basic performance and deliver results faster, and even flexible funding in real-time.
- Microsoft
Founded in 1975, this is a listed company located in the USA. Microsoft not only develops but also licenses, manufactures, sells and supports computer software, personal computer, consumer electronics, and services. Some of the maj0r software products of Microsoft are its line of operating systems, Internet Explorer, Microsoft Office Suite, etc
- Uber
Like Microsoft, this is a US-based listed company founded in 2009. Uber evolves the way the world is moving. It connects riders to drivers through their apps and makes cities more accessible. This opens up a huge possibility for riders as well as transport businesses. Today it is running a business in more than 200 cities. The rapid global expansion of Uber and its global presence brings people and cities closer.
- Robinhood
Founded in 2013, this is a private company headquartered in the USA. This company brings in the latest and brand new ways of investing in the stock market. Robinhood was initiated with the basic idea that technology-run brokerages can function with less overhead.
According to them, they cut off the fat that makes brokerage a costly affair like manual account management, and hundreds of storefront locations.
- DocuSign
This is a listed company founded in the year 2003 in the USA. DocuSign is known as the Global Standard for Digital Transaction Management. It assists more than 1,00,000 firms all over the industries and departments for making a good digital transformation, thereby putting an end to the paper chase.
There are more than fifty million individuals around 188 countries depending on DocuSign for managing their important transactions digitally. Furthermore, the DTM platform of DocuSign supports legally compliant signature processes that are tailored for meeting the requirements globally along with localization in about 43 languages.
- Criteo
Founded in 2005, Criteo is a listed company in France. This is a privately held global leader in digital performance and display advertising. Also, it partners with more than 3,000 leading e-commerce brands all over the world. Established in Paris around 2005, it has more than 15 offices all over Europe, the USA, and Asia, thereby serving more than 30 countries all over the world. Now it employs more than seven hundred employees and is considered as the market leader in providing performance-driven online advertising technology.
- DoorDash
DoorDash is a USA based private company founded n 2013. It allows the delivery in areas where it is not possible. Their mission is to help small businesses and their owners to provide delivery services in a convenient way as well as at affordable rates
They started or you can say achieved this mission by providing restaurant food delivery. Most importantly, DoorDash was started by a group of Stanford students having experience from Square, Facebook, and eBay. According to the company, they don’t consider themselves as a food-delivery firm rather a tech and logistics company dealing with food services. Also, DoorDash is creating the infrastructure and technology to be an efficient and super reliant delivery network.
- NewsCred
A private based USA company, NewsCreed was founded in 2008. It puts content right at the heart of every business. Being one of the world’s leading syndication and content marketing platforms, t provides publishers and brands the whole access to fully-licensed images, articles, and video right from various 2500 world-class sources.
With the robust curation tech and experienced editorial team, the company creates powerful brands and helps publishers in bringing in the new revenue and giving the required content which they need as well as share. Also, the company creates custom content solutions using scale and speed right from the niche editorial sections and even the thought leadership portals to email marketing and social media campaigns.
